Whether it's a broken spring. a door that won't shut, or anything in between, you can count on us to get your garage door working again as it should, so you can get on with your day like you should.
Time for a new garage door? If you're ready for an upgrade or need a new door after yours has been damaged, we're here to help. We'll provide a free estimate and then replace your door right away.
Is your garage door opener* having problems opening or closing your garage door? Give us a call and we'll come repair or replace it for you.
*The garage industry calls the motor that hangs on your ceiling, the opener.
Your Local Garage Door Repair Company
There are a lot of garage door companies out there. Why choose us? Because you deserve an exceptional experience, from beginning to end, and service that lasts for years to come. Our status as a trusted Liberty Home Guard partner along with many 5-star reviews from your neighbors will tell you everything you need to know about us.
Our team of highly trained garage door repair technicians is the best in the industry. With over 100 years of experience combined, our techs can handle any garage repair or new installation service that you might need. We repair and replace garage door motors, springs, openers, install new garage doors, and can handle any repair relating to the smooth operation of your overhead garage door.
We repair and replace any brand of overhead door or garage door motor.
We provide free estimates, same-day service, and 24/7 emergency service.
We stand behind our work 100%-- which means that most jobs have a 5-year warranty on parts and labor.
Quick, affordable, garage door repair.
We offer a 10% discount to active military or veterans, seniors, and Duke facility and staff for all services except full doors, just ask when you schedule your job.
Our customers deserve to be educated about the proper functioning of their garage door and should be armed with information about garage door products in order to make the best decisions for their home.
That is why each technician takes the time to do a 12 point inspection of every garage door we work on. They will review these 12 points with you. We also send a YouTube video playlist to our customers that walk you through how to properly care for their garage door and how to troubleshoot common issues like sensor alignment.
Finally, we keep an updated DIY garage door troubleshooting and repair resource library with articles like the ones below, "Garage Door Springs 101" and "Choosing the Right Garage Door Opener - Belt Vs. Chain".
Garage Door Springs 101
There’s a good chance that you might not even think about your garage door spring until there’s a problem with it -- and the last time you want to be noticing your spring is when it breaks and you’re stuck in the garage with a door that won’t open! Unfortunately, that might just be your reality though, so let’s talk about garage door springs so you know what’s up.
There are two main types of garage door springs: torsion and extension springs.
Torsion springs are the most common in residential garages. They are tightly wound springs that are visible above your garage door. They use torque to hold the force and weight of your garage door so that it is easy to lift and won’t come slamming down. These are ideal for most doors because they can handle heavy loads and last longer.
Extension springs are mounted on either side of the garage door track. They stretch and contract to hold the weight of the door.
How long a spring will last depends on how often it is used and how well it is maintained. Most torsion springs last for 15,000 - 20,000 cycles (a cycle is opening and closing your door once). On average, you can expect approximately seven years’ lifespan from your spring.
You’ll know that your spring is at the end of it’s lifespan and has broken by a couple of key factors: you can see a break in the torsion spring, the door is too heavy to lift even manually, and you might have heard a loud bang that sounds kind of like a shotgun.
Breakage can be caused by rust eating away at the metal of the spring (especially in wet or humid climates like North Carolina) or cold temperatures that stiffen the springs and cause them to break more easily. Lubricating your spring with white lithium grease a few times a year goes a long way in helping your springs last as long as possible.
Springs are very dangerous to replace if you do not have experience with them. There is a lot of weight and a lot of force being held in the springs, and you can be seriously injured if you aren’t very careful. Our technicians replace springs all day long and know exactly what will be best for your particular garage door, so give us a call today and we’ll be happy to send a tech out to help get your garage door spring replaced! All of our spring replacements have a 5 year warranty on them, so you’ll be in good hands for years.
If you have two springs, we recommend replacing them both at the same time. Even if only one is broken, both springs have a similar lifespan so the other is more than likely not far behind and will break soon as well. It’s entirely up to you, but replacing both springs at once will save you some time and money in the long run.
If you have a broken garage door spring, give us a call at (984) 289-0959 and we’d love to help you out and answer any more questions you might have!
Choosing the Best Garage Door Opener - Belt vs Chain Drive
As any homeowner knows, there are a million unexpected choices to make when it comes to the details of your home. The garage might not even cross your mind until something breaks, but there are choices about your garage door opener you’ll need to think about.
The two main types of overhead garage openers are chain drive and belt drive openers. They both function mostly the same; the main difference is in whether a metal chain and gears or a rubber belt are moving the door up and down. Depending on your priorities, both are excellent choices!
If you’re replacing an older garage door opener, chances are you have a chain drive opener. Their affordability and reliability have made them a top choice for years - however, belt drive openers are becoming increasingly popular due to their durability, silence, and speed.
Here are some factors to consider as you’re choosing the best opener for your needs:
Belt drive openers are much quieter than their chain drive counterparts. That insanely loud garage door you have? It’s a chain drive opener.
Belt drive openers are recommended for garages where there may be a bedroom or office above the garage door. If you don’t want to disturb your family when opening and closing the garage door, you should consider a belt drive opener.
Then again, you might have a detached garage where noise is not a concern, so a chain drive opener and it’s louder volume might not be a concern for you! You might be able to quiet it by lubricating the chain, but a belt drive opener is your solution to getting a nearly silent garage door.
Chain drive openers need more maintenance because of the metal-on-metal friction. You’ll need to lubricate your chain drive opener at least twice a year to keep it in good shape. On the flip side, belt drive openers don’t need that same maintenance and generally last longer than chain drive openers. Both types of openers should last you about 10 years, depending on the make and model you purchase and how often you open and close it, though belt drives have the potential of lasting even longer.
For the best in WiFi controlled openers, we recommend belt drive models by Chamberlain openers with built in WiFi. We offer this opener in our Deluxe Belt Drive package. This model uses the free app MyQ that allows you to open and close the garage door from anywhere and will notify you when the door has been opened or closed.
This is a great option for homeowners who rent their home out for short term stays and want control of the opening and closing of the door, or for parents who want facts about when someone is coming and going at the house. Depending on capability, you can add on a wifi adapter to other types of openers, including chain drives, for an additional charge.
For a while, chain drives were recommended for many garage doors because of their greater lifting power. But belt drives have come a long way and are equally as powerful for all but the biggest and heaviest of garage doors. Chances are good that either type of opener will suit your needs when it comes to the strength of your opener.
Chain drive openers are the less expensive option, so if cost is your top priority you might want to choose a chain drive. However, while belt drive openers do cost more up front, they tend to last longer due to the trolley moving the belt, rather than continued friction that will occur with a chain drive opener.
Jackshaft openers are another, less common choice for a garage door opener. They are wall-mounted openers that are installed right beside the garage door. Jackshaft openers are great options for garages with either very little or a whole lot of overhead space. They also are a good choice for very heavy wood or solid glass doors or doors with numerous strut supports or heavy insulation. Instead of using a rail track to open and shut the door, jackshaft openers are connected directly to the torsion bar.
While they are typically used for commercial garage doors and are more expensive than overhead chain or belt drives, jackshaft openers can be a solid choice for your home if your priorities include security, long-term dependability, and strength.
What Package Should You Get?
We offer several different packages for installing a new chain or belt drive opener. Each package includes taking down and disposing of your old opener; replacing the opener, sensors, and wall button; programming your remotes; and a five year warranty on parts and labor. It’s up to you to decide what else you would like included:
Basic Chain or Belt Drive Opener: includes one remote
Midrange Chain or Belt Drive Opener: includes two remotes or one remote, one keypad
Deluxe Chain or Belt Drive Opener: includes two remotes and one keypad
Have an opener already?
We carry Chamberlain products but are able to repair or install any brand of opener. If you already have an opener you’ve purchased or have a specific specialty opener in mind, we are able to install it for you! Keep in mind that there is no warranty on an opener that you have purchased yourself, but any openers supplied by WeFixIt have a 5 year warranty.
If you have any more questions or would like to discuss your options, don’t hesitate to give us a call at (984) 289-0959 and we’d be more than happy to chat with you, send a technician for a free estimate, or get your opener replaced!